Shipping policy
Shipping Policy
Last Updated: June 28, 2026
Thank you for shopping with Dorea. We are committed to delivering your order safely and on time. Please read our Shipping Policy before placing your order.
Order Processing
All orders are processed within 1–2 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Domestic Shipping (India)
We offer shipping across India.
Estimated delivery time for domestic orders is **1–3 business days**, depending on your location and courier service availability.
Once your order has been shipped, you will receive a shipping confirmation email or message along with a tracking number to monitor your delivery.
International Shipping
We ship to selected international destinations.
Estimated delivery time for international orders is **5–7 business days**. Delivery timelines may vary depending on the destination country, customs clearance, and local courier services.
Customers are responsible for any applicable customs duties, import taxes, or other charges imposed by their country's customs authorities.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order is dispatched, you will receive tracking details via email or SMS. You can use the tracking number to check the status of your shipment.
Delivery Delays
While we aim to deliver your order within the estimated time, delays may occur due to weather conditions, public holidays, courier issues, customs clearance, or other unforeseen circumstances. Dorea is not liable for delays beyond our control.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate before placing your order. Dorea is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us as soon as possible at **care@dorea.com**. We will work with our shipping partners to resolve the issue and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Dorea
Email: care@dorea.com
Thank you for choosing Dorea. We appreciate your trust and look forward to delivering your order.